FAQ - Packwith

Shipping Time

We only sell items that we have in stock. Items will be dispatched within one working day. Depending upon the courier, you will receive the item in 3-5 working days.

Shipping Method

We use Royal Mail, MyHermes, and Yodel courier to ship the items. You can choose the courier during checkout. Please let us know for any special requirements.

When Will I Receive the Tracking Number?

Once we ship the item, the tracking number will be emailed immediately.

When Will I Get Free Shipping?

For all orders over £20, we offer free shipping. It will be enabled automatically during checkout.

Wholesale Orders

We offer special pricing for wholesale orders. Please contact us by phone or email – info@packwith.co.uk – and we will get back to you with the best prices.

Damaged Item

In the unlikely event that your item is damaged during transit, please contact us immediately. We will send a replacement immediately.

How to Return

We have extended our return policy to 30 days. Send your returns with our return labels to the address below, including your order number:

Address: Sara DM Enterprises Ltd, 4, Mossgrove Road, WA15 6LF, UK, England.

Contact Phone Number and Address

Phone: +44-(0)161 511 92111

Monday – Friday from 8am to 6pm GMT

Address: Sara DM Enterprises Ltd, 4, Mossgrove Road, WA15 6LF, UK, England.